Lucio Colizzi

Business Process
Management (BPM) and
Case Management (CM) for
Enhanced Care Pathway

  • Degree in Software Engineer (ASI)
  • Software developer in Infobyte spa (1999)
  • Since 2000 researcher at CETMA,a big private research centre in Brindisi
  • Director of the Information Tecnology Department -Cetma
  • Project management: more than 20 big research projects in the field of knowledge
    management, Cultural Heritage, robotics and neuroreabilihation, smart agriculture,
    virtual and augmentd reality
  • Member of scientific committe of Conservation Science in Cultural Heritage journal
  • Patent in neuroriabilihation robotics
  • CEO and co-founder of Smarteducationlab srl, an innovative start-up on technologies for education (www.smarteducationlab.it)

Definition

  • Business Process Management
    (BPM)

Well-established set of principles,
methods and tools that combine
knowledge from information
technology, management sciences and
industrial engineering with the purpose
of improving business processes.
(van der Aalst 2004, 2013; Weske 2007; Dumas et al. 2013)

Medical Case Management (CM)

CM is a collaborative process that facilitates recommended treatment
plans to assure the appropriate medical care is provided to disabled, ill or
injured individuals. It is a role frequently overseen by patient advocates.

It refers to the planning and coordination of health care services
appropriate to achieve the goal of medical rehabilitation. Medical case
management may include, but is not limited to, care assessment,
including personal interview with the injured employee, and assistance in
developing, implementing and coordinating a medical care plan with
health care providers, as well as the employee and his/her family and
evaluation of treatment results.

Medical case management requires the evaluation of a medical condition,
developing and implementing a plan of care, coordinating medical
resources, communicated healthcare needs to the individual, monitors an
individual’s progress and promotes cost-effective care.

Care Pathway

A care pathway is a complex intervention for the mutual decision-making and organisation
of care processes for a well-defined group of patients during a well-defined period.

Defining characteristics of care pathways include:

  • an explicit statement of the goals and key elements of care based on evidence, best practice, and patients’ expectations and their characteristics;
  • the facilitation of the communication among the team members and with patients and
    families;
  • the coordination of the care process by coordinating the roles and sequencing the activities of the multidisciplinary care team, the patients and their relatives;
  • the documentation, monitoring, and evaluation of variances and outcomes, and the identification of the appropriate resources.

The aim of a care pathway is to enhance the quality of care across the continuum by
improving risk-adjusted patient outcomes, promoting patient safety, increasing patient
satisfaction, and optimizing the use of resource

  1. Vanhaecht K, De Witte K, Sermeus W. The impact of clinical pathways on the organisation of
    care processes. PhD dissertation, Belgium: KU Leuven; 2007.

Research objectives

To define methods, models, practices, tecnologies in order to manage the network of the local (national) health services actors/resources for implementing Enhanced Care Pathways, using BPM and CM methodologies/tecnologies/services.

Areas of research

  • Process design patterns
  • Enhanced Care Pathway design Standardization
  • Data, information, knowledge standardization
  • Quality indexes definition for an Enhanced Care Pathway
  • ???????????

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